Parks Patrol Attendant
- Jul 24, 2018
- Engineering : General Engineering
The Parks Patrol Attendant is a part-time no benefits position that would primarily work weekday evenings and/or on weekends to monitor athletic field usage, pavilion rentals and provide customer service to park and athletic field users. Regular attendance is an essential job function and employment duties are routinely performed weekday evenings and/or weekends.Essential Job Functions
- Monitor athletic fields to ensure authorized/scheduled usage.
- Inspect athletic field playing conditions and check status on phone hotline and change out field condition signage.
- Clean restrooms, pick up litter and empty trash receptacles as needed.
- Communicate with sports association members about field status.
- Operate/troubleshoot lighting system and troubleshoot plumbing systems.
- Inspect facilities for safety, hazards, graffiti, vandalism and violation of Park Rules.
- Open/close Park and field gates.
- Prepare facilities/pavilions for use by different groups and organizations.
- Close/barricade unsafe facilities and trails.
- Operate City vehicles.
- Complete inspection forms, distribute surveys and document customer complaints and concerns.
- Consistently provide exceptional customer service.
- Perform other related duties and tasks as requested or required.
Technical Competencies Knowledge and ability to correctly apply professional/specialized expertise; skillfully manage information; properly use tools, equipment and technology; effectively allocate resources; proactively identify and resolve issues; consistently make sound decisions; correctly execute policy processes and procedures; strictly adhere to/enforce safety polices; consistently produce quality results; proactively plan and organize; consistently provide exceptional customer service. Human Competencies Motivation of Self & Others: We demonstrate a core desire to serve the Public and the Organization through our commitment, passion, initiative and drive. Leadership of Self: We motivate, inspire and influence ourselves to strive towards excellence by being positive, accountable, a team player and influential in goal achievement. Service -Oriented: We behave in a friendly and professional manner centering on a desire to address the needs of internal and external customers while respecting their rights and dignity by being people-oriented, helpful, understanding and compassionate. Trustworthy: We earn the confidence of others by demonstrating both the character and the competence to fulfill our obligations with both integrity and honesty along with ethical, credible behavior. Relational: We establish trust, cooperation, mutual respect and support with an objective to improve relationships by valuing diversity and being diplomatic/tactful, cooperative, empathetic, broadminded, flexible, respectful and compassionate/caring. Communication: We exchange information and ideas in a manner which results in mutually supported decisions for the greater good by sharing thoughts & feelings, and through assertiveness, empathic listening, conflict resolution and deliberating/debating. Emotional Maturity: We demonstrate the ability to manage and monitor our emotions and to assess the emotional state of others by understanding stress management, balance and consistency. Development of Self: We are committed to improving our knowledge, skills, personal qualifications and performance through self-development. Conceptual Competencies Organizational Awareness: We are aware of the Organization's structure and culture for how we do business by understanding departmental impact on organization, interdepartmental relations and organizational culture Global Awareness: We stay informed of issues and trends that may impact the Organization by understanding media/public relations. Community Awareness: We have a sense of the community's culture and its impact on service delivery by understanding purpose of service, citizen/stakeholder expectations and branding. Innovation: We successfully implement ideas that improve and/or add value to service delivery through creative thinking, continuous improvement and by being quality minded and a change agent. Critical Thinking: We actively and skillfully conceptualize, apply, analyze, synthesize, and evaluate information to reach a sound answer or conclusion by understanding issue/problem identification, analysis, consequences, and by balancing decision factors. Visioning: We understand the future direction of the Organization and understand the efforts and processes needed to achieve it by following the mission/values.Minimum Requirements
Experience This position requires a high school diploma or equivalent. Prior experience with customer service is preferred. Must have a valid State of Texas Drivers License. Skills/Abilities This employee must be able to lift 50lbs. Must be able to drive trucks, cars and utility vehicles. Position also requires ability to hear, see, speak, walk, kneel, pull, push, stoop, climb, and twist. Must be able to use office equipment, radios, and phones. Must have good communication skills and the ability to make judgment calls on field conditions. Must have ability to operate lighting systems. Working Environment The Park Patrol Attendant will be subject to extreme weather conditions from cold and wet to hot and dry.